Riskline Wins Duty of Care Provider Award at Business Travel Awards Europe 2025

Duty of Care Provider Award

We’re happy to announce that Riskline has won the inaugural Duty of Care Provider Award at the Business Travel Awards Europe 2025!

This award recognises the critical role that real-time travel risk intelligence plays in keeping people safe wherever they travel. It highlights how our alerts, insights and reports enable organisations to make fast, confident and informed decisions.

Our Winning Case Study: CESVI

Our submission showcased our partnership with CESVI, a humanitarian NGO operating in high-risk regions such as Libya, Gaza and Haiti. CESVI relies on our real-time alerts, pre-travel briefs and destination reports to plan missions and protect their staff.

Using our intelligence, CESVI was able to:

  • Evacuate teams from dangerous areas

  • Avoid travel to high-risk locations

  • Maintain full audit traceability for every decision

These outcomes demonstrate how actionable travel intelligence can literally save lives.

About the Award

Duty of Care Provider Award 2

Marking its 30th year, the Business Travel Awards Europe, organised by the BTN Group, celebrate excellence in leadership, partnership and innovation. Nearly 800 industry professionals gathered at the JW Marriott Grosvenor House in London to honour the sector’s outstanding achievements over the past year.

Riskline proudly holds the distinction of being the first-ever winner of the Duty of Care Provider Award, competing against International SOS and Global Guardian.

The judges praised:

  • Our combination of human expertise and AI-backed intelligence

  • The ability to deliver clear, real-time data to protect travellers in high-risk environments

  • Our innovative tools, including TripReady, tailored guidance for diverse traveller groups and seamless integration with client workflows

They described Riskline as a model for how duty of care can save lives.

Thank You

A huge thank you to our incredible team, partners, CESVI and the wider travel community for inspiring us every day. This award is for all of us!

Watch the interview with our CEO, Suzanne Sangiovese, sharing her thoughts on how duty of care drives safer business travel and the strategic importance of actionable intelligence.

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