CESVI is a humanitarian NGO operating in 24 countries, including conflict zones such as Libya, Somalia, Afghanistan, Gaza and Haiti. Founded with a mission to support vulnerable communities, the organisation delivers emergency aid, development programmes and health initiatives.
With an annual budget of €30 million funded by the EU and the Italian government, the organisation has a critical responsibility: safeguarding its people while continuing to deliver vital humanitarian aid.
CESVI’s teams face fluid, high-stakes environments that differ from traditional corporate travel contexts. Security teams require reliable, real-time intelligence to support travel assessments, monitor incidents and guide on-the-ground decisions in volatile locations. International deployment staff rely on credible and timely information to act quickly and confidently, preventing risky situations as fast as possible.
For over six years, CESVI has partnered with Riskline to integrate intelligence into operational planning, field safety and audit traceability. Whether it is real-time alerts drawn from open source intelligence and published within minutes of an incident, or pre-travel briefs and in-depth destination security reports, CESVI’s security advisors use these resources daily, particularly during high-risk deployments. Riskline’s intelligence has proven essential for both initial travel risk assessments and ongoing mission safety monitoring.
The results are tangible: lives protected, missions adjusted in real time and decisions backed by verified data. For example, in 2024, Riskline data supported decisions to anticipate the evacuation of international staff from Haiti and abort travel in Gaza just before a major IDF operation in Rafah, actions that proved lifesaving as conditions deteriorated.
Beyond situational awareness, Riskline’s timestamped alert history is regularly cited in donor audits and internal reviews as proof of responsible decision-making.
Additionally, CESVI’s adoption of the ISO 31030 travel risk management guidelines ensures a structured approach across planning, risk assessment, monitoring, training, and emergency response.
These outcomes reflect a duty of care tool not just used, but depended upon, for field safety, legal defensibility and donor trust.
All major stakeholder groups within CESVI have experienced clear and practical benefits from the partnership with Riskline. Field and HQ staff use Riskline data to guide decisions and ensure consistent safety practices across operations.
In combination, these benefits strengthen CESVI’s ability to fulfil its duty of care, maintain operational continuity and justify security-related decisions internally and externally, all while working within the constraints of a lean, humanitarian budget.
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