August 19, 2021 / Riskline Newsroom

Day in the life of an analyst

Unlike many companies, working remotely is nothing new to Riskline. We have over a decade of experience working as a geo-graphically distributed team in over 15 countries and across 11 different time zones. To give you an insight into how our global team works together, we asked 3 of our analysts to document their working day.
day in the life of an analyst at Riskline

“Operating as a truly global team gives us a strong competitive advantage. We always have a trained analyst monitoring events 24/7/365, meaning we don’t have to rely on artificial intelligence or out-sourcing.” Riskline Director of Operations, Adam Schrader.

The global distribution of our staff allows us to maintain 24/7 business activity and management operations, as well as monitor the world’s political crises, security developments, and travel news every hour of every day – all aimed at helping to keep travellers safe and managers informed.

Our 24/7 nature means that we are able to create 25,000+ travel alerts per year, covering 225+ countries and territories. It also means that we can track all COVID-19 regulatory changes with regards to entry/exit requirements and restrictions to travel and freedom of movement, resulting in an average of 400 policy changes each day.

To give you an insight into how our global team works together, we asked 3 of our analysts to document their working day:

10.00 AEDT/21.00 GMT

Ramya (APAC Team, based in Australia) : In those few minutes before I log in, I take a few deep breaths to centre myself for the day ahead because I know it is going to be busy. I log in and let my colleagues in the Americas region, who have at least three overlapping hours with me, know that I’m ready to share the workload. We usually divide up the various incidents to cover amongst ourselves, especially if it’s a major breaking news development to ensure that these alerts go out in less than 10 minutes.

12.00 AEDT/01.00 GMT

Ramya: As part of our COVID-19 coverage, I pull up a list of countries and regions where policies are coming to an end so we can update them accordingly. I also send out alerts for the most urgent incidents happening in the APAC region, which includes two separate storms that hit China and Thailand, respectively.

15.00 AEDT/04.00 GMT

Ramya: By this time, the whole APAC team is online so we divide alert writing and editorial responsibilities. We also have our weekly team call to discuss upcoming incidents to focus on, such as elections and demonstrations.

18.00 AEDT/07.00 GMT

As my shift approaches its end, I take stock of the ongoing incidents and pending items I could not cover to pass them down to my colleagues in India and Japan. I check the upcoming team schedule and take care of a few outstanding administrative items before logging off.

09.00 GMT

Samir (EMEA Team, based in the United Kingdom) : By the time I sign on, my colleagues in the EMEA Team, who have already been online for a couple of hours, have dealt with the handover from the APAC team. I start the day by catching up with them and spend time training my new colleague based in Greece.

12.00 GMT

Samir: I’ve now moved on to monitor our various news feeds and write alerts based on what is happening in the world. We have wildfires in Turkey, and a bomb blast in Damascus.

10.00 ET/15.00 GMT

Paul (AMER Team, based in the United States): I come online, begin a review of the overnight news feeds and read through emails from prior shifts. I check the previous two days’ worth of COVID-19 news in the United States and Canada for any changes worth including in the report or as alerts.

15.00 GMT

Samir: I say hello to my colleagues in the United States when they come online and let them know about the major incidents that have occurred so far today. The rest of my EMEA team is signing off or has signed off so I ask them to pass on any events they didn’t have time to write about.

17.00 GMT

Samir: I have a final brief with my AMER colleagues and then log off.

13.00 ET/18:00 GMT

Paul: I continue writing alerts. Mostly updating travel controls due to several countries lifting travel restrictions.

16.00 ET/ 21.00 GMT

Paul: I spent some time reviewing and editing editorial work completed by my colleague ahead of publication. I check-in on the alert feeds for the remainder of the afternoon – there have been political protests in Mexico and weather-related disruptions in the United States due to hurricane season.

18.00 ET/23:00 GMT

Paul: As my day comes to an end, I touch base with the APAC analyst coming online (Ramya) and pass any outstanding incidents to her.

If you wish to join this dream team, check out the careers page for open opportunities!

About Riskline
Riskline is a world-class travel risk intelligence company. We provide country and city risk assessments and real-time alert messaging to fulfil Duty of Care requirements before and during travel. Trusted by global travel management companies, small businesses and everyone in between, Riskline has been in operation since 2007 and is headquartered in Copenhagen, Denmark.

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Trusted By Global Travel Management Companies, Small Businesses And Everyone In Between, Riskline Has Been In Operation Since 2007 And Is Headquartered In Copenhagen, Denmark.

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Travellers are safer when they stay informed

Riskline Alert Messaging operates all day, every day. Each alert contains essential intelligence, practical advice and precise geographic data about risks to traveller safety or impacts on travel plans. When we are able to get advanced warning, notices are also issued for events happening in the future.
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Riskline has detailed assessments for more than 225 countries and territories around the world. Each report has an easy-to-understand Risk Level™ that can be integrated into travel policies and other business operations. Risk assessments include an overview of the security and travel safety situation in a country, and detailed analysis of the political, terrorism, conflict, unrest, crime, natural, health and local transport risks.
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Covid-19 travel advice at your fingertips

Don’t let COVID-19 confusion get in the way of your customers’ decisions. Give them a tool at their fingertips that lets them see the implications of Covid on their travel plans and how best to prepare for their trip. TravelCheck displays up to date risk and infection scores, at-a-glance information on their destination and need-to-know information on departure, in-flight and arrival.

It’s easy to customise your widget with your own brand colour and poster image, to seamlessly integrate it into your website.

Our simple Javascript installation will get you up and running in no time. A few lines of code is all it takes to install the widget, with 2 display modes available – inline for embedding into a single page, or modal for a floating, site-wide travel assistant.

Interested in trying our TravelCheck widget? Get in touch.

Helping travellers manage Covid-19 disruptions

We have closely tracked developments associated with COVID-19 since late 2019, gathering detailed information on entry and exit requirements, You can get our real-time COVID-19 intelligence via alerts, API, microsite, and the TravelCheck widget.
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The right guidance for specific needs

Not all travellers are the same. Riskline’s Specific Traveller Advice includes country-specific information tailored for LGBTQ+ travellers, female travellers and tech-dependent travellers.

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